At Skylark we take a craftsman’s sense of pride in our hammocks and feel confident that you will love them as much as we do. We back our products and strive to ensure a great customer experience. As we craft and prepare our products, we place a great importance on only sending out quality goods. In the event that your Skylark gear does not perform as expected please contact us and we will do our best to make it right. We reserve the right to repair, replace or refund.